The configuration of the agent to access the backup is composed by two parts as well:

1. Configuration of the database access.
2. Configuration of Oracle Instance information.

Bear in mind that this configuration can fail due to either firewall or other settings. Be sure that also the user which are using is part of the: “beoper” group.

[root@orabkprestore oracle]# /opt/VRTSralus/bin/AgentConfig

Veritas Backup Exec Remote Agent Utility
     Choose one of the following options:
     1. Configure database access
     2. Configure Oracle instance information
     3. Quit
Note: If the Oracle instance you want to protect is part of an Oracle RAC setup with version 12c, then before selecting the 'Configure Oracle instance information' option, please switch to the Oracle user.
     Please enter your selection: 1

Configuring machine information
     Choose one of the following options:
     1. Add system credentials for Oracle operations
     2. Edit system credentials used for Oracle operations
     3. Remove system credentials used for Oracle operations
     4. View system credentials used for Oracle operations
     5. Quit
     Please enter your selection: 1
     Enter a user name that has local system credentials: oracle
     Enter the password:
     Re-enter password:
     Validating credentials.......
     Do you want to use a custom port to connect to the Backup Exec server during Oracle operations? (Y/N): Y
     Enter port number: 5633
     Commit Oracle operation settings to the configuration file? (Y/N): y
     SUCCESS: Successfully added the entry to the configuration file.

Configuring machine information
     Choose one of the following options:
     1. Add system credentials for Oracle operations
     2. Edit system credentials used for Oracle operations
     3. Remove system credentials used for Oracle operations
     4. View system credentials used for Oracle operations
     5. Quit
     Please enter your selection: 5

/opt/VRTSralus/bin/AgentConfig
Veritas Backup Exec Remote Agent Utility
     Choose one of the following options:
     1. Configure database access
     2. Configure Oracle instance information
     3. Quit
Note: If the Oracle instance you want to protect is part of an Oracle RAC setup with version 12c, then before selecting the 'Configure Oracle instance information' option, please switch to the Oracle user.
     Please enter your selection: 2

If this computer is a RAC node, you must perform additional steps for configuration before you continue. Refer to the readme for these additional steps.

Configuring the Oracle Agent
     Choose one of the following options:
     1. Add a new Oracle instance to protect
     2. Edit an existing Oracle instance
     3. Delete an existing Oracle instance
     4. View Oracle instance entries that have been added in the Remote Agent Utility
     5. Quit
     Please enter your selection: 1
     Select an Oracle instance to configure
          Entry 1. finexprod
          Entry 2. orclprod <<-- The database we want to configure access to.
          Enter the number 0 to go back
     Enter your selection: 2
     
          Enter the Oracle database SYSDBA user name: SYS
     Enter the Oracle database SYSDBA password:
     Re-enter password:
     Validating credentials.......
     Enter the Backup Exec server name or IP address: 10.200.15.30
     Do you use a recovery catalog? (Y/N):N
     Do you want to use a customized job template? (Y/N): N
     Commit Oracle operation settings to the configuration file? (Y/N): Y
     SUCCESS: Successfully added the entry to the configuration file.